Privacy policy

Email: info [at] helpfulbits.com

Cloudflare, Inc. provides our reverse proxy, content delivery network, and security services. When you open this website, Cloudflare processes technical request data such as your IP address, the requested URL, time, routing information, and browser or device information. We use this processing to deliver the website, prevent abuse, and keep it reliable and fast. The legal basis is our legitimate interest under Article 6(1)(f) GDPR in secure and efficient website operation.

The static origin server is hosted by InterServer, Inc. in the United States. Requests that Cloudflare does not answer from its cache can reach this server. Our site-specific Nginx access log is disabled. Service providers can still process technical connection data where this is needed for security and operation.

We use Cloudflare Web Analytics to understand aggregate page use and performance. Cloudflare states that this analytics service does not use cookies, local storage, or fingerprinting and does not collect or use visitor personal data for analytics. Our legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to find site problems and improve performance.

This website does not set a language cookie. If you choose a light or dark color theme, that choice is stored only in your browser and is not sent to us. Cloudflare may set a strictly necessary security cookie if it applies a security challenge. We do not use advertising cookies.

If you contact us, we process the contact details, message content, and related communication that you provide. We use this data to answer you and handle your request. The legal basis is Article 6(1)(b) GDPR when the request concerns a contract or steps before a contract. For other requests, it is Article 6(1)(f) GDPR and our legitimate interest in responding to business communication. Providing this information is voluntary, but we cannot answer without enough contact and message information.

Recipients can include Cloudflare, InterServer, and the communication or IT providers needed to operate this website and answer messages. Cloudflare and InterServer are based in the United States. Transfers outside the European Economic Area use an applicable adequacy decision, such as the EU-US Data Privacy Framework where it covers the recipient and processing, or other safeguards such as the European Commission's standard contractual clauses. You can contact us to request information about the applicable safeguards.

Provider details are available in the Cloudflare Privacy Policy, the Cloudflare Data Processing Addendum, and the InterServer Privacy Policy.

We keep personal data only while it is needed for the purpose stated above or while law requires it. Cloudflare processes data under its data processing terms for the service period and only while processing is necessary. We normally keep contact messages until the request is complete, then delete them unless a legal retention duty or an ongoing legal claim requires longer storage. Your local theme setting remains in your browser until you change it or delete the site data.

Subject to the conditions of the GDPR, you can request:

• Access to and a copy of your personal data
• Correction or completion of incorrect data
• Erasure or restriction of processing
• Data portability where it applies
• Objection to processing based on legitimate interests

Where processing is based on consent, you can withdraw it at any time for the future. You also have the right to lodge a complaint with a data protection authority. Our competent authority is the Bavarian State Office for Data Protection Supervision (BayLDA). To exercise your rights, contact us at info [at] helpfulbits.com.

We do not use this website data for automated decisions, including profiling, under Article 22 GDPR.

The HB Code privacy policy and the ReplyContext privacy policy explain how our apps process data.

We may update this privacy policy from time to time. The current version is always available on this page.